Ring Video Doorbell
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Expected life of Ring Doorbell 2nd generation
battery-video-doorbell
My 2nd generation doorbell was installed in August 2023. it has increasing difficulty maintaining online status despite a nearby wifi booster. This seems to be made worse since I renewed my subscription in January. Do I need to buy a replacement, this model doesn't have a removable battery.
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09-03-2025 05:33:43
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Justin_Ring
Hi @user_371f20. Try the following steps for your concern: - Factory reset your Doorbell by pressing and holding the setup button on it for 20 seconds, then reconnecting it to your Wi-Fi. - Reboot your router. - Verify your Doorbell has good signal strength. https://community.ring.com/conversations/ring-device-tips/how-it-works-your-ring-device-rssi-good-vs-poor/65800f1051f6e6fe781953cf If you have tried these steps and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
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10-03-2025 05:49:28
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