U
Doorbell won't reconnect after wifi crash
battery-video-doorbell
troubleshooting
Hi, my wifi crashed this morning but thankfully is now back up and running. Every other device apart from my 2nd generation doorbell reconnected. I have tried all the tips advised on the support page, disconnected and connected the wifi again, added the ring wifi to the network, pressed the orange button on the doorbell, it gets to 95% and says its not connected try again. I don't know what else to do. Please help me get the doorbell back online.
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18-05-2023 10:17:20
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Justin_Ring
Hi @user45519. I was able to find this Community [post](https://community.ring.com/t/ring-2-doorbell-will-not-reconnect-after-power-cut/105300/11) where another neighbor had a similar concern. There is a marked solution with steps to try and what to do if those steps do not work.
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19-05-2023 04:19:04
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