Ring Video Doorbell
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Doorbell Wired won't connect to WiFi
I have a Doorbell Wired that is fully hooked up to my doorbell. It chimes when the button is pressed. But I can't get through the set-up.When I add device, my app connects to the Doorbell but then my Doorbell will not connect to my WiFi. My router is only about 10 feet away and I have an Extender right next to the door. I have a Bell Home Hub 3000, which is dual band. Plus all my other Ring devices have no problem connecting. My previous Doorbell also had no trouble connecting to my WiFi but it got destroyed in a winter storm. Does anyone have any suggestions? Thanks
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27-01-2022 16:15:05
Responses (3)
- T
Hi @canadiancw. It happens to the best of us! Glad this is working for you now!
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07-02-2022 19:06:37
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- PF
If you're using the WiFi 2.4 GHz make sure to only use channels 1-11You can access your Routers webpage and change the channel numberAnother this is : during setup make sure you press to access the Ring's network before you are asked to access your own network.
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01-08-2022 07:19:21
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canadiancw
Never mind, I had to log into my modem from my web browser and restart it there *face palm* it’s working now
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02-02-2022 17:31:43
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