English

Help

Community Home

Categories

Discussions

Sign Up

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U

user1901

Doorbell will only work for a week or so then stops
hardwired-video-doorbell
troubleshooting

The only way i can get it working again is to turn the power off at the main.. then it will reset.. what can i do..

552 •

0 •

0 •

08-11-2021 09:24:31

Responses (2)

  • P

    Paygee66

    I have same problem, you can see the live view but it doesn’t ring when pressed , says power is good and it’s 1m of cable from transformer to doorbell

    0

    •

    08-11-2021 01:22:21

    •

    • U

      user1901

      No mine.. is offline.. says its off.. i have to turn the power off at the main to restart the entire thing

      0

      •

      09-11-2021 05:22:02

      •

        T

        Tom_Ring

        Hi @user1901. What is the RSSI for the Doorbell and which specific model do you have? Also, is your Doorbell receiving the correct amount of power from your transformer? This information can be found in the Ring app under the Device Health menu.

        0

        •

        09-11-2021 08:42:53

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service