Ring Video Doorbell
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C
Doorbell Rings by its self
My ring is connected to a power outlet not the wires to the home doorbell and it has been wired the way for two years no problem. The sound comes from the Ring Chime plugins I bought from your site. My doorbell randomly rings on its own and it is only two years old. I have checked the wiring, checked for moisture, and debris nothing is wrong. I have two other Ring Doorbells wired the same way (one on the back of my home and one in the garage) that are working just fine. Please help!!!!!!
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08-06-2020 04:31:04
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Chelsea_Ring
Hey @Cell. Have you been in touch with our support team on this concern? Since this is happening only on one device, they will be best to take an in-depth look and see what could be causing this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know how this goes! :)
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09-06-2020 09:29:16
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