Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

C
Doorbell Pro Dies When Button is Pressed

Every time someone rings our doorbell the camera goes dead. I have to take off the wall and disconnect the wiring to get it to come back alive. Did a reset and still the same issue. Is it a dead device?

1528

0

0

04-11-2019 21:42:25

Responses (1)

  • D

    Did tehy end up replacing your unit? Or Did you find any answers to your problems? I am having the same problem whee the machine goes dead after pressing th ebutton in 20 seconds or so. Anything it detects doesn't kill the machine and I have to use turn it off and on from the circuit box and connect it to my wi-fi.

    0

    22-11-2019 11:01:13

      C

      They did nothing. I am moving onto a different vendor and junking this uint. It is out of warranty and about 4 years old.

      0

      22-11-2019 12:55:22

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members