Ring Video Doorbell

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Doorbell Pro Cover set screw tool?
hardwired-video-doorbell

Doorbell disconnected and cover set screw tool needed remove cover doesn't appear to be in the tool kit. Hollow center starr bit seems to be needed. Used a jeweler's small common screwdriver to wedge in the screw to remove. Am I missing or lost a second starr bit? Picture of correct tool?

5936

0

1

20-02-2020 08:13:01

Responses (1)

  • E

    Here is the kit that comes with the doorbell pro. [https://shop.ring.com/collections/accessories/products/spare-parts-for-video-doorbell-pro](https://shop.ring.com/collections/accessories/products/spare-parts-for-video-doorbell-pro) If your just missing a part, customer service may be able to send it to you or give you the exact information of what bit you'd need. Call Us US: +1(800) 656-1918 (24/7) US: +1(888) 981-8993 (Español - 24/7) INTL: +1(310) 929-7085 (24/7)

    0

    20-02-2020 08:19:51

      S

      Found the correct hollow center tool in my garage tool box. Ring should not use two different but similar tools for set screws across product lines. A lot of us have spotlight or flood light cameras as well as doorbells. Tools look the same at first glance but aren't. Doctor neighbor I just saw outside has had the same issue thinking the camera starr screw was the same as the doorbell! I bought my Ring products based on his and my brother's satisfaction. Add information to product, at a minimum, to ensure customers are aware of tool configuration needed.

      1

      20-02-2020 08:47:12

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