Doorbell not setting off Chimes, despite recording video

Device: Ring Video Doorbell 4, connected via a Chime ProConnection: RSSI of about 60. Noting that prior to purchasing the Ring Video Doorbell, following Ring's advice we should have had a strong enough connection without the Chime Pro, and I can comfortably video-chat on my phone via wi-fi from that location.Issue: About 1 in 5 doorbell presses don't set off the chimes/phone notifications. However, they often do still record video just before the moment, or of the actual button press! Why on earth is the software for a doorbell not optimised to be doorbell first, and video-camera second? The hardware and connection seem up to the task, but they seem to be let down by wonky software. While I'd strongly suggest the doorbell software prioritise being a doorbell going forward, is there anything that can be done to make this $300+ doorbell more reliable?