Ring Video Doorbell
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Doorbell not detecting motion well
My doorbell is pretty much useless at this point. It will detect my flag waving in the wind, but not somebody coming up to my door. It will detect my car pulling in to the driveway, but not me walking to the door. If a delivery person rings the doorbell, it goes off but then I just get the backside of the person. What’s the point?
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19-06-2020 10:28:04
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Caitlyn_Ring
Hi @BreeL. We're happy to take a look and see if we can offer some suggestions to help optimize the motion detection for you. To start, what model of Doorbell do you have? Additionally, please share a screenshot of the Motion Zones you currently have set in the Ring App. This information will help us get a better idea of the situation! :)
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22-06-2020 06:36:25
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