Ring Video Doorbell

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J
Doorbell not charging, just Flashing full blue
battery-video-doorbell
troubleshooting

I saw another related thread but it did not solve my issue. I have a Ring doorbell generation 2. I have set it up to operate off battery and charge it every so often. Upon putting it on the charger from 13% battery, the entire blue light rapidly flashes. I re-seated the cable, tried various mini-usb cables including the included original orange cable, and various charging bases. All gave the same result. I left the device on the charger with the rapidly flashing blue light for approximately 6 hours. Upon removing it from the charger, i pressed the ring button and also allowed it to capture motion. The device still reports battery life at 13%

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01-06-2020 15:35:02

Responses (3)

  • F

    I’ve just had the same issue when I used a Samsung USB plug. I switched to my iPhone plug and now it’s charging properly.

    0

    16-01-2021 14:37:54

    • A

      I found same issue, I found that if you let the unit get to room temperature then put it on charge it starts charging suggesting that the battery won't accept a charge when it is cold.

      2

      17-01-2021 12:00:13

        J

        Yep I found the same thing. Just wait a while then it will charge.

        1

        07-08-2022 10:12:49

    • E

      I vote for the same issue of letting get to room temperature.I was experiencing the same. Switched cables, USB outlets and chargers, and nothing. After around 10 minutes of having in my hand moving around, I tried again and nothing, then disconnected and immediately connected and, Bingo!

      0

      19-11-2023 00:17:07

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