Hi @user65944. Check that you are on the correct Location in the Ring app by tapping the Location name in the top center of the app and selecting the correct Location from the drop-down list. You might also have logged into the wrong Ring account, so verify which email address you used when initially setting up your Doorbell. If you've verified you're on the right Ring account and the correct Location, but still do not see your Doorbell in the app, please reach out to our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) to look into this further.
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10-11-2023 10:58:41
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Caitlyn_Ring
Hi @user65944. Check that you are on the correct Location in the Ring app by tapping the Location name in the top center of the app and selecting the correct Location from the drop-down list. You might also have logged into the wrong Ring account, so verify which email address you used when initially setting up your Doorbell. If you've verified you're on the right Ring account and the correct Location, but still do not see your Doorbell in the app, please reach out to our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) to look into this further.
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10-11-2023 10:58:41
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