Ring Video Doorbell

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Doorbell chime has 2 wires attached to each terminal(screw)

Greeting, my doorbell chime has 2 wires connected to front terminal and 2 connected to transformer terminal (not 1 wire each) ? Is it ok to still attach the ring pro power kit 2 ? Also, If I want to bypass the mechanical chime, can I still do this with 2 wire setup (wires may not fit for the bypass connection) ? Any information will be greatly appreciated. Be safe !

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05-04-2020 06:49:09

Responses (1)

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    Attached is a photo of the chime wiring.

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    05-04-2020 08:35:25

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      Attached is photo of transformer

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      05-04-2020 09:04:06

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      Good questions @eddyrol! Thank you for these picture examples. Regarding the two wires, often times when wires are spliced or combined to complete a connection it is an indication of thin wiring or spliced Cat5. For optimal power flow we recommend a single run of 18 awg (gauge) standard copper wire. Having doubled wiring can create resistance or other variables that might affect power flow. I recommend also ensuring that power supply is rated for at least 16V 10 VA. If you decide that bypassing the chime kit is the best option, check out our [Plug In Adapters](https://shop.ring.com/collections/accessories/products/plug-in-adapter) which might be a quick and easy solution for powering your Ring Pro. I hope this helps! :)

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      08-04-2020 06:59:29

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      Thank you so much for your informative reply. We are planning on bypassing the door chime and the transformer measures 18.5 volts. Again thank you, and be safe !

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      08-04-2020 07:58:58

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