Responses (4)

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StanleyL

I'd love to know as well. Seen a lot of questions about this, nothing about solutions though. All I know is don't superglue it.

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02-06-2020 19:02:20

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nataliegallacher83

Wow £180 and it breaks in a year

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09-01-2021 17:31:14

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fireman999
I have the same problem and my Ring is about 18 months old and I guess that Ring will want me to purchase another unit as there does not appear to be a way to repair it - I don't think that this product is fit for purpose as I it appears to be a common problem.I will not be replacing it but looking for something that is reliable.
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08-04-2021 08:22:12
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danybloke
Hi,I know a lady on etsy who is very good at designing Ring Doorbell button replacements. I'm sure if you ask her (and send a picture) then she might be able to make one for you.
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06-09-2021 14:39:20
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Yarbster2

The doorbell button on my older original Ring doorbell kept falling off but wasn't damaged. I aligned the 2 tabs on the inside of the button with the hole slots it fits in and twisted and pushed at the same time enough to rotate it about a 1/4 turn (either direction). This locked it in place. It helps to make a small mark on the outside of the button aligned with the tabs to reference the twisting progress. Make certain not to lose the o-ring that fits inside of the hole.

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10-09-2021 18:38:41

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user32533

Thank you for solution to doorbell button falling off. I was finally able to replace (and reset doorbell to work).Now I will see just how long it stays on. O-ring did go missing, but I found another in the original Ring box.I really appreciate your post.

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07-01-2023 19:00:45

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user_fb0d97

I followed Yarbster2 advice and used a rubber grommet of the same size of the push button and press on it to turn 1/4 - 1/2 clockwise. It didn’t leave a mark and seems to stay in place.

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21-06-2024 19:12:49