Responses (4)

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  StanleyL

  I'd love to know as well. Seen a lot of questions about this, nothing about solutions though. All I know is don't superglue it.

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  02-06-2020 07:02:20

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  Chelsea_Ring

  Hey neighbors! There is not a way to replace the Doorbell button at this time, as it will require a replacement or new purchase of the device. For more information on how to get this replacement if you are within [warranty](https://shop.ring.com/pages/warranty), please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  09-06-2020 04:29:53

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  nataliegallacher83

  Wow £180 and it breaks in a year

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  09-01-2021 05:31:14

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  fireman999

  I have the same problem and my Ring is about 18 months old and I guess that Ring will want me to purchase another unit as there does not appear to be a way to repair it - I don't think that this product is fit for purpose as I it appears to be a common problem. I will not be replacing it but looking for something that is reliable.

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  08-04-2021 08:22:12

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  danybloke

  Hi, I know a lady on etsy who is very good at designing Ring Doorbell button replacements. I'm sure if you ask her (and send a picture) then she might be able to make one for you.

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  06-09-2021 02:39:20

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  Yarbster2

  The doorbell button on my older original Ring doorbell kept falling off but wasn't damaged. I aligned the 2 tabs on the inside of the button with the hole slots it fits in and twisted and pushed at the same time enough to rotate it about a 1/4 turn (either direction). This locked it in place. It helps to make a small mark on the outside of the button aligned with the tabs to reference the twisting progress. Make certain not to lose the o-ring that fits inside of the hole.

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  10-09-2021 06:38:41

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  user32533

  Thank you for solution to doorbell button falling off. I was finally able to replace (and reset doorbell to work). Now I will see just how long it stays on. O-ring did go missing, but I found another in the original Ring box. I really appreciate your post.

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  07-01-2023 07:00:45

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  user_fb0d97

  I followed Yarbster2 advice and used a rubber grommet of the same size of the push button and press on it to turn 1/4 - 1/2 clockwise.  It didn’t leave a mark and seems to stay in place. 

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  21-06-2024 07:12:49