Ring Video Doorbell

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P
Doorbell 2nd Generation Battery
battery-video-doorbell
troubleshooting

is there a way to replace the 2nd generations battery.?charging it twice a week, looks like winters knackered it.

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14-02-2023 22:58:57

Responses (1)

  • C

    Hi @peterclose. The Video Doorbell (2nd Generation) does not have a removable battery. For unexpected battery drain, try the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/4405531384468-How-to-Fix-Unexpected-Battery-Drain-in-Your-Ring-Video-Doorbell-or-Security-Camera). If that doesn't work, I'd recommend following up with our [support team](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    15-02-2023 21:27:14

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