Hi @user29817. If your Ring Video Doorbell 2 is completely unresponsive with a new, fully charged battery, you'll need to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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12-12-2022 04:40:49
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Tom_Ring
Hi @user29817. If your Ring Video Doorbell 2 is completely unresponsive with a new, fully charged battery, you'll need to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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12-12-2022 04:40:49
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