Ring Video Doorbell
Doorbell 2 not detecting people
I have a ring doorbell 2. It has not been detecting people who enter my yard nor vehicles coming into my driveway. It DOES pickup cars going past my house on a street that is parallel to the front of my house where the doorbell is located. I have zones set to cover the edge of the street, my driveway and my front yard. Tech support was helpful in helping me reset the doorbell and updating the firmware. I was hopeful that would fix it. Last evening I had a teenage enter my front yard and throw an egg at my front door. I looked out the window and saw him running from my front walk which is about 15ft from my doorbell camera. I thought that I would catch him! No such luck. The doorbell caught NOTHING! Glad he did not have a gun. What good is this doorbell if it cannot catch a person in my yard 15 ft from it. Seems after testing it I have to be about 9 ft away for it too start recording. My doorbell is only 2 steps up from ground level. If it picks up cars 30 ft away, buzzing down the street then why can’t it pick up a person running through my yard at 15 ft?
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14-08-2022 06:34:49
Responses (2)
- R
Further information on my doorbell 2. I have attached a picture of my zones. The driveway is included. Another picture shows where the camera detects motion as I walked from the end of the driveway up to my front door. Another image shows me walking from the street through my yard to my front door and you can see when the camera detects me - about 10 ft from door. This camera is pretty worthless for security and I think they have presented some false information. 
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14-08-2022 09:49:01
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RNotice how close to camera I have to get before the camera detects motion. How is this a good security device?
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14-08-2022 09:51:19
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Rbarr1
Further information on my doorbell 2. I have attached a picture of my zones. The driveway is included. Another picture shows where the camera detects motion as I walked from the end of the driveway up to my front door. Another image shows me walking from the street through my yard to my front door and you can see when the camera detects me - about 10 ft from door. This camera is pretty worthless for security and I think they have presented some false information. 
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14-08-2022 09:49:01
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