Ring Video Doorbell

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J
Doorbell (1st gen) unresponsive
connectivity
troubleshooting
cs-support

Alright, so I have a 1st generation doorbell, which only sends snapshots.Live view, doorbell presses, or motion don't go through, when I check the footage, it tells me that "This footage is unavailable." I've factory reset the doorbell around 4 times now, but to no avail.I have two other ring devices that are working perfectly fine (so I believe Wi-Fi connectivity may be the problem.)

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30-06-2023 22:48:08

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