Ring Video Doorbell
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Device Transfer
battery-video-doorbell
cs-support
Started the device transfer process 15 days ago - not heard anything at all. The notifications from 15 days…in reality how long does this process take if the previous owner does not or cannot release ownership? And regarding the Ring team not being able to expedite the process thats fine…but a process does not usually have an indefinite end date. Anyone have any experience of the transfer process - doorbell bought form a reputable returns stockist.
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10-05-2024 04:39:30
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Caitlyn_Ring
Hi @user82119. Unfortunately we can’t provide any insight on this process, as it may vary depending on the situation. Since it has been 15 days, I’d recommend following up with our support team to see if you can get an update on the status. You can contact our support team at one of the numbers here, or on Facebook @Ring by sending a private message.
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10-05-2024 08:58:31
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