Ring Video Doorbell
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device not working
troubleshooting
My garage camera was not working so when I took it down I discovered water must have gotten in and ice was frozen around the battery! I chipped it off ,dried it out and put it back up but it still wasn't working. Rebooted the router then had to try several times to connect to a network and then it finally worked!! Has anyone else been through this?
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21-12-2024 21:13:56
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Caitlyn_Ring
Hi @user_765b78. For any physical damage, including water damage, we recommend contacting our support team directly. A member of support can review the damage to determine the best resolution. You can reach out via phone, or @Ring on Facebook, X, or Instagram.
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24-12-2024 19:47:13
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