Ring Video Doorbell
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Delayed Notifications
I have the Ring app on 2 phones and 2 IPads. On one phone (iPhone 8) the notifications are delayed by 3-5 seconds from actual. All other devices work immediately. Setting are all the same and I have logged out and logged back in. I deleted the app and re-installed. I did soft reset of phone. Nothing is working. What else can I do?
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08-05-2020 01:30:54
Responses (1)
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Marley_Ring
Hi @Cthompson62! You've covered all the right steps for this to work. Now that you've compared all devices' settings and they are the same, try checking for any apps that might differ installed on the Iphone8. Try also on wifi connection only, or cell data connection only, on your mobile device to see if one is quicker. A difference in carrier could also create a difference in connection. I hope this helps! :)
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08-05-2020 09:49:55
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