Responses (3)

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  Daxx

  I'm experiencing what most of the folks in the post are reporting. The notifications when I purchased were almost instant and now they are around 30 seconds for more. Amazon and Ring really need to fix this issue, that it's happening to so many people is highly disturbing and I've already started to investigate alternative camera's / companies. Fix it .. quit blaming the customers!

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  12-08-2021 08:47:10

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  Tom_Ring

  Hi @Daxx. When this happens, it could be related to your network. Try rebooting your internet router and then ring your Doorbell to see if there is an improvement.. This should help improve the speed of your notifications.

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  13-08-2021 09:42:53

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  LukeyG

  Hi all, I'm also in Australia and have a 2 x flood light cams, 2 x chime pro extenders and 1 x video doorbell pro. My internet provider is great with speeds in excess of 100 Mbps and all devices have sufficient wifi signal. The chime pro extenders have made no difference to the network strength on my devices. Notifications on all devices are delayed, so much so that the devices are completely useless. Delays on doorbell are about one minute delayed and motion of my flood lights are almost as bad. My mobile phone is android, running version 10. I don't believe the issue is my mobile phone or internet provider. Something needs to be done about this!

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  14-08-2021 07:38:01

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  victorm56

  I'm in Indiana. I have one ring camera 2.0 with good connections. Motion detection and doorbell ring push notification to android devices are delayed 30 to 60 seconds. The Chime unit is delayed about 15 to 30 seconds. I have a comcast cable modem and wireless router. all ring devices are on the same wireless router. Rebooting the entire thing helped but does not cure the issues The delays all appear to be on RINGs end not the local network.

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  18-08-2021 11:31:12

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  user6199

  The **AUDIO** delay problem for motion detected makes my Wired Ring useless. I ALWAYS get prompt text notifications, but the **audio** notification delay goes from 1-2 seconds to NEVER! My (Android 10) phone reset usually helps, but this only lasts for 1-2 days before another reset is needed. This is NOT a fix. My RSSI is -58 and my Ring Doorbell is about 28 ft from my router. My wifi is solid and I have zero trouble with 3-4 other devices on my wifi. The Ring help people are of very little help. Why are the text notifications are almost immediate, but not the audio notifications. There's gotta be a reason for that.

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  31-01-2022 08:52:54

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