Ring Video Doorbell

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B
Cracked Video doorbell Pro Screen
hardwired-security-cameras
negative-feedback
cs-support

My Ring video doorbell has been cracked for a little while now. The crack finally spread up to the camera lens. I contacted Ring and they told me all I'm out of warranty which is only 1 year on the doorbell camera. The best help they could provide is a 35% off code so I can purchase a new Video Doorbell Camera. Not a great product in my opinion especially if the camera is rated for outdoor use. I will be trying different video doorbell cameras from now on. From what I hear the Google nest doorbell camera has facial recognition. I hate to go however the product should be better built in my opinion. From what I read in these forums it's a common occurence.

1121

0

2

10-09-2021 08:35:58

Responses (2)

  • S

    I agree with you Bobby. Mine cracked after the warranty expired too (how convenient). Obviously poor quality. They should at least sell a replacement glass / cover as this is an obvious flaw in the design.

    0

    03-01-2023 03:14:48

    • U

      junk! ill wait till it gets a little worse and then buy used one on craigs.

      0

      16-04-2024 02:02:35

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