Hey @dforo1943. Sorry to hear you seem to have the wrong bracket! Please reach out to our support team to get this sorted out as soon as you can. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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09-07-2020 11:04:32
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Chelsea_Ring
Hey @dforo1943. Sorry to hear you seem to have the wrong bracket! Please reach out to our support team to get this sorted out as soon as you can. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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09-07-2020 11:04:32
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