Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
B
Can't talk two-way between my Ring Doorbell and Alexa Echo Dot
cs-support
amazon-alexa
At some point (not sure when, as we just noticed it) our Alexa Echo Dots can no longer answer our Ring Doorbells. When we say "Alexa, answer the Back Door" or "Alexa, talk to the Back Door" it says "Your Alexa enabled device does not currently support that." How do we re-enable this? I have removed the Ring skill from my Alexa app as well as removed the camera devices, re-enabled the Ring skill. re-added my cameras, linked accounts again, and still it does the same thing. No two-way communication! Frustrating!
343 •
0 •
0 •
14-01-2023 04:36:43
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Blackhatter1. You have tried the troubleshooting steps I would have recommended for your concern. The next best step would be to give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
16-01-2023 06:31:59
•