Responses (5)

K

Kat67

I too had 5 minute option a couple days ago but now greyed out. anyone know why ring said, many months ago, it was a bug they were looking into but it is still not fixed ?? [date=2021-01-13 timezone="America/Vancouver"]

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13-01-2021 11:17:47

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Z

Zbornak

Me too. I changed the battery in my stick up cam today and now the 5 minutes option is no longer available. Worked fine the past few months.

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22-01-2021 04:39:14

K
ktodd1
So I just upgraded to the new app version that came out yesterday Jan 29th. Version 5.35. Still don't have the 5 minute option available and solar says connected. This is ridiculous, why don't they just enable for all and let the user decide?
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30-01-2021 19:02:44
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U
Uapilot
Yeah the problem is STILL A PROBLEM on my two Doorbell 3’s that are hardwired. Soooooooo when, IF EVER, will Ring “experts” fix this??????????
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26-03-2021 15:12:40
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A
abean
January 2022, I have this issue too. Didn't even know 5 minute was an option until I got two new stick up cams. My original only shows 14 minutes and 1 hour.Firmware is up to date, any ideas?Thanks
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29-01-2022 20:56:34
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R
raysworld
Still a problem in July 2022!! Updated the ring firmware recently and no more snapshots. So then I tried to disable and enable again and the 5 minute option disappeared!! Now no snapshots and no 5 minute option. Come on guys, you can do better than this.
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13-07-2022 10:02:53
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