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Can't Get Alerts On Iphone
troubleshooting
ios
notifications
Hi, I've can't get alerts on my iPhone. I was getting alerts on my android phone and have rung Ring to check that there's no problem their end (there's not) so am at a bit of a loss. I've been through all my iPhone settings and can't work out what I might be doing wrong. Has anyone else had this problem (and hopefully solved it!). Thanks for any advice you can give.
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05-10-2022 01:25:55
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Caitlyn_Ring
Hi @user25041. We have some troubleshooting tips and tricks for notifications in our Community post [here](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556). That post should walk you through all of the possible causes for why you may not be receiving notifications and provide steps on what to do to resolve this. I hope this helps! :)
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05-10-2022 05:14:39
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