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U
Can't Get Alerts On Iphone
troubleshooting
ios
notifications

Hi, I've can't get alerts on my iPhone. I was getting alerts on my android phone and have rung Ring to check that there's no problem their end (there's not) so am at a bit of a loss. I've been through all my iPhone settings and can't work out what I might be doing wrong. Has anyone else had this problem (and hopefully solved it!). Thanks for any advice you can give.

764

0

3

05-10-2022 01:25:55

Responses (2)

  • C

    Hi @user25041. We have some troubleshooting tips and tricks for notifications in our Community post [here](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556). That post should walk you through all of the possible causes for why you may not be receiving notifications and provide steps on what to do to resolve this. I hope this helps! :)

    0

    05-10-2022 05:14:39

    • U

      Thanks very much for this. All sorted. It was a notification tucked away in my settings that I hadn't turned on.

      2

      07-10-2022 10:25:54

        T

        Glad to hear you got this sorted, @user25041!

        1

        07-10-2022 05:40:39

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