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  user64046

  I cannot get my doorbell to ring when someone presses the doorbell on my Android phone either. I get alerts but not the doorbell. Can someone please answer?

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  26-09-2022 12:13:48

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  Tom_Ring

  Hi @KAZZA48. Yes. You can get alerts on your phone when there is Motion or when your Doorbell button is pushed. You can learn about this [here](https://support.ring.com/hc/en-us/articles/210052646-Getting-Notifications-for-Ring-Doorbells-and-Security-Cameras). @user64046, if you are having issues with your notifications, please check this Help Center article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). I hope this helps!

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  26-09-2022 05:11:32

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  KAZZA48

  Yes but I'm look for a sound notification

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  26-09-2022 06:22:49

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  user8749

  That’s what you get a sound notification when motion is detected or somebody presses the doorbell

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  26-09-2022 06:42:01

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  KAZZA48

  Looking for a sound notification on my phone when doorbell is pressed

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  26-09-2022 07:07:56

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  Tom_Ring

  Hi @KAZZA48. If you have an iPhone, check [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices). If you are using an Android, check [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). These pages will help you troubleshoot notifications of your phone. Be sure that your phone is not on vibrate and volume is up. Please also keep in mind that you cannot have a Ring notification play a ring tone like a phone call would. Hope this helps!

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  26-09-2022 07:15:19

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  user55933

  You're missing the point. Yes we get motion notifications on the phone, but we want separate chime notifications when the doorbell is pressed. Not every motion rings the bell (postman, for example)

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  24-08-2023 06:06:04

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  Tom_Ring

  Hi @user55933. If you want a separate Chime notification for when the postman comes, you can purchase a [Ring Chime](https://ring.com/ca/en/products/chime-gen2).

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  25-08-2023 08:00:04

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  24-09-2023 08:00:46

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