Ring Video Doorbell

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Button fell off original RVD

So I don't know what was holding the button on this entire time -- near as I can tell, it's nothing more than a metal or plastic disc -- but whatever it was, it's not working anymore. After putting the button back a few times, it finally fell somewhere I can't find. I found that it still works when you put where the button used to be, but many visitors seem freaked out by the appearance and don't press it. So I replaced it with a plastic sticker, which worked until it also fell off. So my question is, can I safely glue the sticker on with a stronger adhesive? Or is this a bad idea and I should look into getting this replaced, as it's less than a year old?

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28-09-2020 17:30:54

Responses (1)

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    Hi @StanleyL. If your Doorbell is less than a year old, it is still under warranty! Just snap a picture of the damage to your Doorbell and give our support team a call. They will be able to take care of you in no time! Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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    29-09-2020 22:15:41

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