Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Bright street light causing night vision to not turn on
troubleshooting
video-quality

I'll caveat this post with the fact that other people have had similar issues (I have searched), but I've not seen a post about it within the last 2 years, so hoping Ring has done something to fix this... My issue: as you can see from the attached photo, there is a REALLY bright street light opposite my doorbell which is causing night vision mode to not activate. ![Ring|690x391](upload://60HGJbIivsWthpfiI8BqNwNiywb.jpeg) It's right in the middle of the frame, so a wedge is unlikely to help - the only thing that does help is if someone/thing is directly in front of the light. So my question is, is there anything that can be done via the app or through the device settings? (I'm on a ring doorbell 2, so no changing HDR etc. through video settings.) I've seen answers like "get a floodlight for your porch" or "buy an IR light for the porch" - with the cost of electricity, I'd rather not be running a light all night long just so my doorbell can do its job. Thanks in advance!

1337

0

1

06-11-2022 08:40:42

Responses (1)

  • T

    Hi @user27406. Unfortunately, with the light pointing directly at the camera, you're going to have a less than optimal night time picture. The only way to mitigate this would be to place something in front of the light, blocking it from shining into your camera lens.

    0

    08-11-2022 04:04:46

      U

      Hi Tom, Thanks for your reply. I feared that would be the only solution, thanks for confirming!

      1

      09-11-2022 09:22:37

      T

      Hi @user27406. I wish I had a better solution for you, but sometimes these things just happen. Thanks for being a member of the Ring Community.

      0

      09-11-2022 06:56:53

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

2

User
Solutions

B

Boone

1

User
Solution

J

j0hnmsch

1

User
Solution