Ring Video Doorbell

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I
Blocked / blacklisted ip address
ring-website
troubleshooting

Nothing but issues with ring.com my system use to work flawlessly! This past year though I'm getting the dreaded "not acceptable" webpage.When I ping ring.com from my own IP address I get this IP: Pinging ring.com [52.46.143.13]When I connect to a VPN and pretend to be somewhere else I get this IP: Pinging ring.com [52.46.130.93] and...Everything works fine, my products and the website and my account.Has anyone found a solution to this? I can not change my IP!

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01-11-2021 17:59:06

Responses (1)

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    @iDJMic Do you happen to be a comcast customer? I'm seeing the same behavior and it persists on any device and/or browser combination that originates from my home IP on Comcast. I had to configure a proxy in order to access the forum in order to post this.

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    01-11-2021 19:22:51

      I

      No comcast devices in the house.

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      01-11-2021 20:09:21

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