Ring Video Doorbell

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Battery Products not detecting motion and no live view

I have 4 Ring products in/around my home. 3 battery powered (2 flood light cams and a doorbell) and 1 plug-in indoor cam. In the last 24 hours my roommate and I have both lost the ability to get Live View to work on the three battery-powered products, but the indoor plug-in cam is working fine. Also, all of the battery-powered products have stopped detecting motion. All products are connected to the same network and the "Device Health" feature indicates that all are connected and have good signal. Can someone provide some guidance on next steps and potential fixes? All of these devices are brand new and I have to say I'm starting to become disappointed with my purchase.

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09-03-2020 18:20:08

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