Responses (3)

• J

  Justin_Ring

  Hi @DiverDoc. The [Ring Video Doorbell Pro 2](https://ring.com/products/video-doorbell-pro-2) does not have a battery in it. It is a hardwired device. Cold weather does affect hardwired devices like it does battery-powered ones.

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  28-02-2023 05:10:28

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  D

  DiverDoc

  Ah! So my video doorbell original shows as "hardwired" when attached to the doorbell mounting bracket. So this is different? I looked at the product specs,and am confused. This does not wire into the doorbell power, but requires to be hooked up 120 V household power via a transformer? Or does this transformer replace my current doorbell transformer?

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  28-02-2023 10:52:18

• J

  Justin_Ring

  @DiverDoc. Yes, it is different. The original Doorbell was a battery-operated Doorbell that could be hardwired to trickle charge the battery while it was in use. The Ring Video Doorbell Pro has no battery and works solely off of hardwiring. It can use the transformer you already have that you were using for your original Doorbell as long as it meets the power requirements of 16–24 VAC (a minimum of 10 volt-amps). We have articles in the Help Center [here](https://support.ring.com/hc/en-us/sections/201870586-Ring-Video-Doorbell-Pro) that have more detailed information regarding the Pro.

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  04-03-2023 12:08:08

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  03-04-2023 12:08:48

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