Ring Video Doorbell
Battery draining far too quickly
My battery is draining far too fast the full 100% charge is only lasting the minimum of two days I think there maybe something wrong with it. I have everything on recommended settings and it doesn’t always register someone at my door
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16-06-2021 06:06:39
Responses (4)
- S
that's why I logged on to this site to see if anyone else is having the same problem. from my year of experience, I had noticed that it normally goes down to about 87-90% charge, and then it came back up. so i assume that the firmware to start the charge doesn't really run until then.
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16-06-2021 11:29:00
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- B
Hi, I have the same thing, Ring 2. 14 months old. -55 rssi which actually think pretty poor when only a few feet from a good router. Lasts 3 or 4 days & this is with motion off & think 1 press a day max over that period. been like it for many weeks but gradually getting worse. Actually only just read should last a good few months, even 6. Mine has never lasted more than a month & that's with motion off as I realized that killed it even faster. rather defeats the object I guess but I have other security cameras. I think going to look for alternatives as think will waste my time with CS. Chat do not do tech support & phoning through took a while & annoyingly using the control center to generate a code (which it did) but always said authorization failed, so does not bode well. I am very tech minded so know goof signal/wifi/BB etc etc.
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09-02-2022 10:08:23
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- V
Good Evening, Not sure if this could help anyone but. I think. I have solved. my sudden battery drainaing problem. Need to check your router/mesh wifi settings (either you have changed / upgraded to a new one OR some firmware did this) but after reading more about it I realised thats signal strength (like 55db etc) is not the issue BUT the Tx strenght. My ASUS router's 2.4Ghz was set to a performance setting and therefore the maximum. When the Tx power is set to this level it uses a higher watts for more coverage. As a result the way the wifi protocol works is that the device will match the tx power from the router's access point. And by doing so, it will use more battery. Now I've come to realise my phone's battery was getting down to about 60% at the end of the day vs 80% before this change. I just never really noticed as there was enough battery for the whole day so was not inconvenient. So taking the example of our ASUS Mesh system, the WIFI settings has a Professional tab and at the very bottom a slider that lets you adjust the power of the Tx, I took it down from the max performance level to the "fair" lower level. This has immediately stopped the draining battery problem. Sorry if I haven't explained properly but hope this helps some people. Here's the article that gave me the eureka moment to understanding this. https://metis.fi/en/2017/10/txpower/ Many thanks
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22-07-2023 10:19:17
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sterlingma1
Oddly, I just had similar problem. After one year of no issues. I have the 3+. I have it wired. And I got a notification saying the battery was low. I decided to take the battery out. Put it on a charger for about 10 hours. Then put it back. It appears the trickle charge is working again. But it's only been a day.
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16-06-2021 11:28:23
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