Ring Video Doorbell
Battery charging problem
When I plugged the battery in to charge, the green and orange light flash and the battery won't charge. I'm not getting the solid green and orange lights.
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23-04-2020 07:48:29
Responses (1)
- T
The battery sat all day and the green and orange lights never stopped flashing
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23-04-2020 11:35:54
C@TJC Since the battery doesn't seem like it will hold a charge then, I recommend to reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) to see if you are eligible for a replacement battery, if not, I recommend to buy a new one to see if this helps!
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24-04-2020 04:46:44
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Chelsea_Ring
Hey @TJC. You should get the solid green light after around 8 hours of charging! Have you gotten just the green light after this time?
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23-04-2020 09:44:08
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