Ring Video Doorbell

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M
Audio issue

When someone rings my doorbell I can’t hear them talk. If it records I can hear but if I try to talk I can’t hear them but they can hear me

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22-05-2020 17:24:35

Responses (3)

  • G

    I’m unable to hear visitors when answering speaking through Ring Peephole. Any assistance or advice is appreciated.

    0

    22-05-2020 20:14:06

      M

      Same issues here and sometimes my video is black. Sometimes when it start recording you can hear audio, but then it cuts out.

      0

      22-05-2020 20:26:03

  • M

    I’m having the sand issues! They can hear me but I can’t hear them. Now sometimes the video recording is a black screen. I’ve tried everything and even called them and nothing helped.

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    22-05-2020 20:23:56

      D

      No, this does not answer the question in the slightest. Why does the doorbell not provide audio of the visitor? They can hear me. Is there a setting to change or is it just a product that nowhere lives up to it's advertised features?

      1

      17-06-2020 11:05:24

  • M

    Hi Meg, I have this exact same issue bow, though when i first installed the doorbell a few weeks ago it worked to egin with. Did you manage to resolve it, if so how please?! Thanks Marc

    0

    19-06-2020 16:52:34

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