Ring Video Doorbell

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Audible motion notifications from Ring video doorbell pro 2 have stopped working
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Yesterday while the gardeners were here I turned motion detection and motion notifications off. Then turned them back on when the gardeners left. However, the audible notification message now no longer occurs when motion is detected. I think I have tried just about everything except removing this device from my security system and then re-adding and setting it up again. Any other ideas and/or comments out there before I try this?

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14-04-2021 01:58:53

Responses (1)

  • T

    Hi @duggo33. I would first try toggling them off, then on again. This can sometimes correct notifications. If this doesn't work we have a Help Center article for [IOS](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices) or [Android](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) notifications that may help. This is a good place to start, let me know if that works for you!

    1

    16-04-2021 10:26:03

      D

      Very simple and it worked. I was next going to delete the cache and that probably would work as well but your solution is much simpler. Thank you. doug

      1

      17-04-2021 04:41:20

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