Ring Video Doorbell

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U
App showing battery critical but it’s fully charged
battery-video-doorbell
app-settings
troubleshooting

Just bought a new battery and fully charged it but it still says the battery is critical when it’s fully charged

491

0

0

12-12-2022 08:39:17

Responses (2)

  • U

    It said the same for my two other batteries

    0

    12-12-2022 08:51:13

    • T

      Hi @user30060. I suggest performing a reset on your Doorbell, then reconnect it to WiFi. You can perform a reset by pressing and holding the setup button for 20 seconds, then release. After this, reconnect the Doorbell to WiFi and then check its status in the Device Health menu. I hope this helps!

      0

      13-12-2022 08:16:04

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