T
Answering the door manually while doorbell informs people that I'm not home... how to avoid?
battery-video-doorbell
troubleshooting
When I am home and people ring my doorbell I would like to answer the door just by opening it. Not using the app. Is that not possible? It seems silly that Doorbell is still informing people that I can't answer the door when they are starring right at me... Is there a button that I can press on the ring keypad gen 1 or perhaps have ring detect that the door has been opened? The alarm is in disarm mode.
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19-02-2023 07:58:24
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Justin_Ring
Hi @thuusom. Without disabling Smart Responses, the only way to stop a Smart Response on your Doorbell is to activate the live view and use the two-way audio. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/feature-request-board/24). Feel free to add this and any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you made in the Feature Request board here so other neighbors who come to this thread can easily find your feature!
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21-02-2023 05:02:13
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