Answer doorbell while in phone call

category… optional tags Hi, I received my Ring video doorbell 3 pro for Christmas and today I was out and on a phone call on my iPhone 8 and I got a notification that someone had rang the doorbell. I switched over to the app and the screen kept changing orientation as I was trying to get it to load up the viewing screen. I finally got it to stay in landscape mode and then I was clicking on the mic mute button on and off but was unable to get the person at the door to hear me. I was the postman and he just kept on writing in his notes as I was saying hello over and over. My question is because I was already in a telephone call does that take over the priority of the phones microphone or should the person at the door have been able to hear me as well? Otherwise would I have to hang up the phone call before I can answer doorbell? Any help appreciated, Thank you