Alexia won’t show doorbell pro video feed

Just installed doorbell pro (Along with a WiFi booster). My Ring Phone app works great. Setup app for alexia and setup doorbell in the Alexia app. When I ask Alexia to show it by the assigned name, the visual on the screen shows “waiting for ring.com”, and then Alexia says “device name not responding”. How do I get Alexia to show the feed on command? My expectation was that Alexia would show the video when the doorbell would ring and this isn’t happening either. Any ideas ?