Ring Video Doorbell
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Advance Pre-Roll on Doorbell Pro 2
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hardwired-battery-video-doorbell
Can somebody tell me how to get to "Pre-Roll or Advance Pre-Roll on the Ring Doorbell Pro 2?? I have been searching high and low. And if you say it is in "Video Settings," it's not.
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28-11-2022 01:24:45
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Justin_Ring
Hi @Passerby1010. Wired Ring devices such as the Pro 2 will always have Advanced Pre-Roll enabled. Therefore, you will not see it as an option in the Ring app to disable it. We also have this Help Center page [here](https://support.ring.com/hc/en-us/articles/360040667972-Understanding-Advanced-Pre-Roll-for-Wired-Ring-Devices) with further information regarding Advanced Pre-Roll for Wired Ring devices.
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29-11-2022 04:55:37
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