Responses (1)

• T

  Tom_Ring

  Hi @TJMJ. This Help Center article [here](https://support.ring.com/hc/en-gb/articles/360044324232-How-to-Connect-Your-Ring-Video-Doorbell-2nd-generation-directly-to-a-low-voltage-transformer-without-a-pre-existing-doorbell) has all the correct information on wiring your Ring Video Doorbell Generation 2 directly to a transformer.

  0

  •

  05-10-2020 09:52:51

  •

  Reply

  T

  TJMJ

  Thanks Tom\_Ring - that's the standard install info but how come other Ring community managers are posting info that differs? Should you correct these posts as they are misleading or are you unaware of this information? [https://support.ring.com/hc/en-gb/articles/360045514872-The-difference-between-the-Ring-Video-Doorbell-1st-generation-and-Ring-Video-Doorbell-2nd-generation-](https://support.ring.com/hc/en-gb/articles/360045514872-The-difference-between-the-Ring-Video-Doorbell-1st-generation-and-Ring-Video-Doorbell-2nd-generation-)

  0

  •

  07-10-2020 06:45:56

  T

  TJMJ

  Hi Chelsea - apologies I just copied the article link before - here's the community chat. Ring\_Marley seems to clarify with Michael towards the end it's ok with no resistor on Gen 2 standard doorbell - this was only 22-09-20 so assume its relevant info? Sorry to be a pain but you can see why it's confusing! [https://community.ring.com/t5/Video-Doorbells/Using-the-Ring-plug-in-adapter-amp-Ring-wirewound-resistor-with/td-p/47683](https://community.ring.com/t5/Video-Doorbells/Using-the-Ring-plug-in-adapter-amp-Ring-wirewound-resistor-with/td-p/47683)

  0

  •

  09-10-2020 06:42:07