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U

user66471

2nd gen doorbell not charging and blue circle flashing
battery-video-doorbell
cs-support

My 2nd gen doorbell has stopped taking a charge and the blue circle is flashing. It also will not connect to the chime after resetting the device.

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14-11-2023 10:46:21

Responses (2)

  • J

    Justin_Ring

    Hi @user66471. If your Doorbell is stuck flashing blue and a factory reset did not help, reach out to our support team for further assistance. Give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us)

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    15-11-2023 06:48:17

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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      15-12-2023 06:48:41

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