Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
V

Vern

Accepted Solution
29% battery charge after 24 hours of charging

I have 2 batterys i have charged both. Over night an on my ring door bell it keeps saying at 29%,is this a firmware issue cause my chargers are good

1591

2

0

04-05-2020 08:02:53

Responses (3)

  • M
    Accepted Solution

    Hi @Vern! If you have not already, please trigger an event on the Doorbell with the freshly charged battery inserted. After a moment, the device health should reflect the proper battery level. Try removing and reinstalling the app on your mobile device if this does not resolve your concern. I hope this helps! :)

    0

    06-05-2020 10:33:32

    • F

      I have the same issue. My battery will not charge past 27%. I have re-booted and created events. What is wrong with this ring.

      0

      26-01-2022 03:01:27

        U

        Same thing for me.  First time this ever happened. Can't get the charge indicator to go past 29%. I hope that's a false reading. I'll try a new cable and "trigger an event."

        1

        07-10-2024 02:28:21

    • U

      My doorbell is connected to the ring solar panel which faces southwest and gets charge for most of the day. My battery rarely needs charging but I’ve charged it today. It stuck at 29% but the blue circle indicated one segment to charge. I did what others have said and pressed the bell button, closed and reopened the app and now it reads 94%. So I’m all good.

      1

      10-05-2025 07:32:57

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      3

      User
      Solutions

      B

      Boone

      1

      User
      Solution

      J

      j0hnmsch

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution