Ring Security Cameras
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D
Wired flood light can lights flash and turn off. Won’t stay on
hardwired-security-cameras
troubleshooting
cs-support
When I try to turn on the lights from the app, the flood lights come on for three seconds and turn off. The app still shows them on. The light at the bottom flashes blue once and blinks three times. I have tried all the resets. I don’t have any schedules. Need help. Thanks!
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27-08-2023 13:32:14
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Justin_Ring
Hi @dcalhoun. Those were excellent troubleshooting steps to try. You also want to double check that you have correctly wired your Floodlight Cam using this Help Center article [here](https://support.ring.com/hc/en-us/articles/360060800632-Installing-Floodlight-Cam-Wired-Plus-Security-Camera-). If it is correctly installed and you still have the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-opening-hours) a call to further investigate.
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28-08-2023 21:40:20
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