Ring Security Cameras
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A
Why did my floodlight siren volume decrease significantly?
hardwired-security-cameras
cs-support
My Ring Floodlight Plus has recently gotten significantly quieter (I'm guessing after a firmware update). At this point it's just laughable. I measured it at a sub 78db with the mic directly next to the light. Ring advertises this as 105db!! This thing is less than 6mo old and it used to be significantly louder. Ring- is my unit defective or did you (yet again) reduce the volume with a firmware update? At this point I'd like to return it.
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21-06-2022 09:57:13
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Tom_Ring
Hi @alexanderjones. For this concern, you'll have to contact our support team directly, as this is a neighbor to neighbor support forum and not a direct line to support. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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23-06-2022 07:27:37
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