Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

B
What is the Snapshot Capture interval

What is the amount of time in between snapshots and can it be configured? Thanks

2859

0

2

03-11-2019 18:02:37

Responses (1)

  • L

    The Ring website says you can change it but I can not get my app to show those features and Tech Support has no answers. So hopefully someone here can shead some light on it. https://support.ring.com/hc/en-us/articles/360034355652#Can_I_change_the_frequency_with_which_this_feature_takes_snapshotsFrom link above**How do I change the frequency of snapshots taken with Snapshot Capture?**To change the frequency of snapshots captured, follow these instructions:- Open your Ring App.- Tap the three-lined icon in the upper-left hand corner of the app to open the side menu.- Tap **Devices**.- Tap the desired device.- Tap **Device Settings**.- Tap **Video Settings**.- Tap **Snapshot Capture**.- Select the frequency with which snapshots will be taken.Note: Increasing the snapshot frequency on a battery-operated device will reduce battery life.The instructions are not accurate and proably should be taken off the website or they should fix the app to reflect it.

    0

    25-12-2019 17:56:11

      B

      The described option doesn't exist in the app, I just checked again.

      0

      25-12-2019 18:30:31

      L

      Thanks for the info. Will be looking for it. All my cameras are wired so battery is not a issue.

      0

      26-12-2019 18:32:04

      C

      Glad to hear we can start setting the frequency. I had one other question - Is there a way to delete all of the snapshot images from your server? As far as I can tell you can delete one at a time but there is no way to "Delete All" with a single click. Even if you turn the feature ON-\>OFF-\> ON you still get the snapshots from the past.thx

      0

      27-12-2019 06:01:44

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members