Ring Security Cameras
Warranty claims
Hello, I have a spotlight webcam that first started to show a green screen then shortly after the motion sensor on the device started to show weird colors. It has since went offline and is unreachable. I have power cycled in and removed/reconnected with no change. How do I find out if it still under warranty and if it is, what is the process for replacement?
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02-02-2020 12:05:22
Responses (2)
- C
Feel free to check out our [Warranty page](https://ring.com/warranty), as well as how our [Protect Plus plan](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) can help. To inquire further, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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23-09-2021 09:54:10
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Eagle328
Customer service should be able to help you. Call Us US: +1(800) 656-1918 (24/7) US: +1(888) 981-8993 (Español - 24/7) INTL: +1(310) 929-7085 (24/7)
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02-02-2020 12:51:21
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