Ring Security Cameras
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View showing when I open the ring app
troubleshooting
wireless-security-cameras
When I open my Ring app every camera shows what appears to be a live image captured at that moment, but none of these images appear in the timeline of each camera. Are these live shots? Are they saved anywhere?
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16-01-2024 22:41:11
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Caitlyn_Ring
Hi @user74505. Those are the Camera Preview tiles, they are not saved images. If you have a Ring Protect plan, you can utilize the Snapshot Capture feature to have snapshot images taken at a regular interval. These are viewable in the Event History timeline in the Ring app.
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19-01-2024 18:00:31
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