Video Doorbell 3 and Spotlight Cam

I have the ring doorbell 3 and I cannot get it to record people coming up to my door. I have changed the motion settings to multiple times. Turned on motion zones, turned up sensitivity, turned on advanced motion detection, turned on smart alerts, package zones, I have tried everything. Just recently I reset it to it's original settings. I am only picking up cars driving past my house and cats at night. It is not picking up amazon dropping off packages or when I walk directly up to it to water my plants. NOTHING. How can I fix this? Spending too much money on cameras and yearly subscriptions for nothing to work. Same with my driveway spotlight camera. Someone broke into all of our vehicles and it did not record until they had already went through both cars. Started recording as they shut my door and ran off. NOT HAPPY!